Returns and Exchanges

Our goal is to ensure that you are happy and satisfied. If for any reason you feel the product did not meet your expectations, we would be most happy to provide exchanges and returns for all items purchased from us.
In order to help the process remain smooth and hassle-free, please ensure that:

  • All items are in their original packaging with product tags intact.

  • All items are unworn, unused, unwashed, and in their original condition.

  • Original receipts or invoices are included inside the return box.

  • All items were originally purchased directly from us through this website.

1. Validity for Exchanges & Returns

All exchanges and returns for products purchased in India must be requested within 10 days of the invoice date.

2. Exchanges at a Retail Store

  • 2.1 You are requested to bring your original invoice along with the item(s) in its original condition and packaging to our store.

  • 2.2 You will be entitled to an exchange for any item(s) in the store after our retail associates evaluate and verify that the return is valid.

  • 2.3 If the value of the exchange item(s) differs from the original item(s), the price difference will be transacted at the counter.

3. Exchanges & Returns Online

  • 3.1 Please include your original invoice together with the item(s) in its original condition and packaging.

  • 3.2 Kindly print and fill out the Exchange/Return Request Form and follow the steps indicated in the form for your exchange.

  • 3.3 Send us your parcel via a traceable mode of postage.

  • 3.4 Wait for our confirmation message. You will be notified once your online Store Credit Voucher is ready. Generally, the processing period is 6 working days upon receipt of your parcel.

  • 3.5 All requests for returns will be refunded via online Store Credit Vouchers only. Your online Store Credit Voucher is valid for 30 days and can be used toward your next online purchase.

  • 3.6 The online Store Credit Voucher is applicable online only and cannot be used in our retail boutiques.

  • 3.7 Refunds provided will exclude shipping and delivery charges.

  • 3.8 However, if any product received is deemed defective or a mis-shipment, Blissage will bear the cost of shipping the replacement item(s) back to you. We reserve the right to process an exchange by providing an item of similar value, issuing online store credits, or utilizing any other method at the discretion of Blissage.

  • 3.9 All returns and exchanges made via our online portal at www.blissage.in must be shipped to:

    Blissage Warehouse – KN1

    #9 North End of Hebron Enclave Road, Hallehalli,

    Bangalore, Karnataka 560049

    Tel: +91 9148322397

4. Other Terms & Conditions

  • 4.1 Items can only be returned or exchanged once per order.

  • 4.2 We reserve the right and full discretion to disqualify you from enjoying free returns if subsequent items submitted for return or exchange are identical to items from a previous order.

  • 4.3 Our returns and exchanges policy does not cover damage resulting from misuse, accidental damage, usage not intended for the product, or normal wear and tear.

  • 4.4 Any disputes will be governed by the laws of India, and arbitration shall take place in Bengaluru.